Run a full scan on your system to check if there is any virus or malware currently hijacking your keys input or browser control. So, make sure you’re protected by at least one antivirus software such as Avast Free, Kaspersky Free, or even Windows Defender. Is your PC virus or malware protected?Ī virus or malware that have access to your keys input privilege can send signal to trigger the Get help with File Explorer in Windows 10 pop up. If it stops to pop up as soon as you disable your keyboard, you can decide if you want to send your laptop for repair. If you are using a laptop which replacing keyboard is out of the question, you can try to temporary force disable your keyboard and see if the Get help with File Explorer in Windows 10 Bing search still appears. Restart your computer and then plug in another keyboard. To make sure this isn’t the case, try to unplug your current keyboard. The issue may happen if your F1 key is stuck or your keyboard is damaged. The Get help with File Explorer in Windows 10 Bing search only shows up when you press the F1 key on your keyboard while you’re browsing on File Explorer.